Reference

Log in and your wallet, lobby and bet history load in seconds

We built g99 login around speed and wallet access. Sign in once and you stay logged in on your phone until you sign out — your bKash, Nagad and Rocket deposit options, withdrawal history, and the full lobby of slots, live tables and cricket…

One-tap login on mobileWallet access from every pageLobby history savedOTP security on new devicesStay signed in between sessions
g99 Log in and your wallet, lobby and bet history load in seconds
LOCAL WALLETS

Deposit with bKash, Nagad or Rocket after you log in

We wired the cashier to accept bKash, Nagad and Rocket because those are the wallets Bangladesh players already use. Log in, open the deposit screen, pick your wallet, and the system shows the g99 merchant number. Send the amount from your wallet app, confirm with your PIN, and the balance updates in your account usually within a minute. Withdrawals reverse the path — request the amount, we verify your wallet number matches the one you deposited from, then push the payout back to the same wallet.

bKash
Nagad
Rocket
ACCOUNT SAFETY

How we keep your login and wallet details secure

Every login session runs over an encrypted connection so credentials and wallet transactions travel scrambled. We store passwords hashed, meaning even our own system can't read them back in plain text — only you know your password. When you add a withdrawal wallet number, we verify it matches the mobile number or wallet you deposited from to prevent payout requests going to the wrong account. The one-time PIN sent to your phone on sign-up and new-device logins confirms the number belongs to you. We log every sign-in with a timestamp and device fingerprint; check the account security page to see recent logins and flag any session you don't recognise.

Encrypted connection for every login

Your credentials and wallet details travel over SSL encryption between your device and our server. That scrambles the data in transit so anyone intercepting the connection sees only encrypted noise, not your password or mobile number.

Hashed password storage

We store passwords run through a one-way hash function. The system can verify the password you type matches the hash on file, but it cannot reverse the hash back to plain text — even we can't read your password.

Wallet-number verification before withdrawal

When you request a payout, we check that the wallet number or mobile number you're withdrawing to matches the one you deposited from. If they don't match, the withdrawal queues for manual review to confirm it's really your account.

OTP confirmation on new devices

Sign in from a phone or browser we haven't seen and the system sends a one-time PIN to your registered mobile. Enter the code and the device gets marked as trusted. This stops someone else logging in even if they have your password.

What happens when you create or access your g99 account

Opening an account takes your mobile number and a password you choose. We send a one-time PIN to confirm it's you, then your account opens and the cashier shows bKash, Nagad and Rocket as deposit rails. When you return and log in, the system checks your device — if it's new or you cleared your

browser, we send another OTP to confirm. Once you're in, your balance, game history and withdrawal requests all appear on the account dashboard. We store your session so you don't re-enter credentials every visit. If you forget your password, the reset link arrives by SMS to the number you registered. Support answers login questions through

live chat daily from midday to midnight Dhaka time, and you can reach the help desk inside your account menu once signed in.

  • OTP confirmation on sign-up and new devices We send a one-time code to your mobile when you register or sign in from a device we haven't seen. Enter the PIN and you're through — it confirms the number belongs to you and keeps the account secure.
  • Session memory across visits Stay logged in on your phone between sessions. Close the browser, come back an hour or a day later, and your account opens without re-typing credentials unless you signed out or switched devices.
  • Wallet and history on one dashboard Your balance, recent deposits, withdrawal status and game rounds all sit on the account home screen. Tap the wallet icon and bKash, Nagad, Rocket options appear; tap history and every bet shows with the timestamp.
  • Live chat support inside the account menu Once signed in, the help icon in your account menu opens live chat with our Bangladesh support team. Hours run midday to midnight Dhaka time; outside that window you can leave a message and we reply when the desk reopens.

Account

Opening an account takes your mobile number and a password you choose. We send a one-time PIN to confirm it's you, then your account opens and the cashier shows bKash, Nagad and Rocket as deposit rails. When you return and log in, the system checks your device — if it's new or you cleared your browser, we send another OTP to confirm. Once you're in, your balance, game history and withdrawal requests all appear on the account dashboard. We store your session so you don't re-enter credentials every visit. If you forget your password, the reset link arrives by SMS to the number you registered.

Open Account

Your details are encrypted for secure account access.

ACCOUNT HELP

Where to go when login or access issues come up

Login trouble usually means a forgotten password, a new device triggering OTP, or a session that timed out. We put three support paths in place so you can resolve it fast. Live chat inside your account menu connects you to the Bangladesh help desk daily from midday to midnight Dhaka time. If you can't log in at all, the contact page lists a support email that reaches the same team. For quick fixes — reset password, resend OTP, or check your session — the help centre under the login form walks through each step without needing to contact us.

Live chat from your account menu Once you're signed in, the help icon opens a chat window with our Bangladesh support team. Hours run midday to midnight Dhaka time; questions sent outside that window queue and get answered when the desk reopens.
Email for login and account issues Can't sign in at all? The contact page lists our support email. Describe the issue — wrong password, missing OTP, locked account — and we reply with steps to restore access, usually within a few hours during desk hours.
Help centre under the login form Tap the help link below the sign-in button and you'll see quick-fix guides — how to reset your password, resend the OTP, or clear your browser cache if the page won't load.

Common questions about signing in and account access

Tap the sign-up button on the home page, enter your mobile number and choose a password. We send a one-time PIN to that number; enter the code and your account opens with the cashier and lobby ready to use.

Tap the forgot-password link below the login form. Enter your registered mobile number and we send a reset link by SMS. Tap the link, set a new password, and you're back in — the whole process takes under a minute.

We send a one-time PIN when you sign in from a new device or browser we haven't seen before. It confirms the login request is really you. Enter the code and that device gets marked as trusted so you won't need the PIN again unless you clear your browser or sign in from somewhere else.

Yes. Once you sign in on your mobile browser or app, the session stays active until you sign out or clear your browser data. Close the page, come back an hour or a day later, and your account opens without re-entering credentials.

Open the cashier from your account menu, pick bKash, Nagad or Rocket, and the screen shows our merchant number. Send the amount from your wallet app, confirm with your PIN, and the balance updates in your g99 account usually within a minute.

First try the password-reset link below the login form. If that doesn't work or you're not receiving the OTP, contact support through the email listed on our contact page. Describe the issue and we'll help restore access, usually within a few hours during desk hours.
Reference

g99 Login

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.